Joanne Dalka,
Information Services Director
The Information Services (I.S.) Director reports directly to the City Manager. The role of the I.S. Director is to direct and manage the activities of the I.S. Department as well as all technology for the City. This is done via weekly staff meetings, project and planning meetings, meetings with vendors, etc. The I.S. Director also has a fiduciary responsibility to the City regarding responsible I.T. Spending. The I.S. Director's role also includes promoting, encouraging, and assisting in the use of Information Technology throughout the City to improve overall performance and effectiveness of City government activities.
Joe Alcala, MCSE, CISSP
IT Coordinator and Security Administrator
As the IT Coordinator I am responsible for managing the many daily duties of the Information Services Department. These duties include management of many IS projects, assist in developing departmental budget, and planning and allocating departmental resources as necessary. As the Security Administrator I am responsible for maintaining security for the City of Winter Springs computer and network infrastructure. This is achieved by applying industry best practices and methods.
Joel Davila,
Network Administrator
The Network Administrator is responsible for the operation of the City's computer network, including software and hardware linking computer systems in various departments, remote locations and even separate domains if warranted. The Network Administrator ensures that high quality support and services are provided to city employees using the network, desktop computers and other connecting devices.
Vacant,
System Administrator I
Responsible for the technology of the Winter Springs Police Department, which includes implementing and maintaining applications and services that revolutionize the data available to our Law Enforcement Professionals. These services are crucial to the safety of our officers, as well as gaining the knowledge the officers need to conduct efficient and through investigations. The revolution of the data systems available to our Police Department makes our duty to the community and service to our citizens that much better, with the proactive approach of reducing crime, and quickly allowing the apprehension of criminals.
Christopher Wall, MCP
System Administrator II
Daily administration and support of a multiple hardware and software platform network infrastructure some of which include LAN computer installs and configurations, data backup and restores, anti-virus deployment and email systems citywide.
Vacant,
Projects & Application Support Specialist
As the Project & Software Specialist I design processes that improve services provided to the citizens in the most efficient and cost effective way while maintaining or increasing the level of quality provided. My responsibilities include directing the implementation of various IT projects and coordinating training for all city employees.
Randy Arcebido,
Web/Multimedia Technician
As the Web and Multimedia Technician, my duties include website development and improvements, software troubleshooting and installation, hardware troubleshooting and installation, training development/design, print media development/design, graphic design, Audio/Visual control and maintenance for the Commission and employees.
Ron Kandzer,
Kiva Administrator & Systems Analyst
The Kiva Administrator is responsible for the overall deployment, operation and maintenance of Kiva, an ensemble of application components, which facilitate the permitting, planning, inspection, and code enforcement processes engaged by various personnel in the Community Development, Fire, Police, Public Works, and Building departments. The Kiva Administrator works with each department to expand the use of this powerful tool through training and process improvement opportunities. Responsibilities also include the development of the budget for the Kiva project that will ultimately incorporate the integration of wireless technology for field inspectors, internet access in the public domain, and Geographical Information System (GIS) data.
Barbara Martin,
Projects Clerk
As Projects Clerk I handle mostly administrative duties, Telephone & Pager Bills, Requisitions for purchasing, getting quotes, time sheets, records management, assist with training schedules and coordination.
Greg Ungar,
Imaging Clerk
As the Imaging Clerk I am responsible for the coordination and preparation of documents to be imaged. This requires interdepartmental communication regarding compliance with the State's Records Retention Laws. I am also responsible for the assessment and implementation of each department's business process relating to imaging. Other responsibilities include training City employees on the imaging software and holding Citizen Training classes for "Document Search" on our website. These duties also include the creation and revision of the Imaging and Document Search training manuals.
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