Emergency Medical Services

The City of Winter Springs provides its citizens the services of four highly trained paramedic units. Our goal is to provide emergency medical treatment to all our citizens within four minutes of receiving the call for help from the 911 center. Many of our responses are not of a life threatening emergency and would be better serviced through other medical attention.

When to call the Winter Springs Fire EMS

When a medical problem threatens a person's life, that is an emergency, and it's critical that you call for help. Examples of medical problems that endanger life are:

• Heart attack symptoms (chest pain or pressure; cool, clammy skin, and/or nausea)
• Difficulty breathing
• Loss of consciousness (fainting spells)
• Uncontrolled bleeding
• Spinal, head, or neck injuries
• Major burns

These are the types of emergencies our paramedics are trained to handle, and their intervention can save lives. These types of emergencies require the immediate attention of trained personnel, so do not hesitate to call the paramedics in any of these instances. Whenever the Winter Springs Fire Department transports to the emergency room, the recipient is billed for the service.

How to Call

Call the Winter Springs Fire Department emergency number 9-1-1 and be sure to give the dispatcher accurate information. You should be able to answer the following questions:

• WHERE IS THE PATIENT? The dispatcher must know where to send help, including the nearest cross street, apartment number and exact address.
• WHAT IS YOUR TELEPHONE NUMBER? This is to help the dispatcher trace your call when additional information is required.
• WHAT KIND OF EMERGENCY IS IT? This will tell us what level of help we need to send.
• HOW MANY PEOPLE ARE INVOLVED? If several people are sick or injured, we need to know, so we can send additional resources.

What You Can Do

Enroll in CPR instruction class. CPR stands for Cardiopulmonary Resuscitation, which can save a life in the critical 4-6 minutes before the EMTs and paramedics arrive. The American Heart Association (407-843-1330) and the Winter Springs Fire Department (407-327-7562) offer classes.

Learn what you can and set up your residence against accidents and injuries. Go to the Florida Department of Health web site for information.

The closest emergency hospitals to the residents of the City of Winter Springs are South Seminole Hospital, Winter Park Hospital, and Florida Hospital Altamonte.

For the latest information on public infectious diseases and infections, go to the CENTER for DISEASE CONTROL web site.