If I see suspicious persons or activity, what should I do?
Please call the Police Department at (407) 327-1000. Give the Communications Specialist a description of the person or the activity and they will dispatch an officer to the location. You may remain anonymous if you wish.

If I see a crime in progress, what should I do?
Please do not try to apprehend the subject or take matters into your own hands. Call 911 immediately and give the Communications Specialist as much information as you can. Please be as accurate as you can in giving the precise address of the crime so we can respond as quickly as possible. You are much more valuable as a good witness.

How do I fill out a police report?
You can either come to the Police Department at 300 N. Moss Road or call (407) 327-1000 and an officer will respond to your location in the city.

How do I obtain a copy of a police or accident report?
You must wait three working days and then come to the Police Department at 300 North Moss Road . A records clerk will assist you in the lobby. If possible, please bring the case number to help the clerk in locating the report. There is a nominal fee for each page copied.

What is the mailing address and fax number for the Police Department?
The address is: 300 North Moss Road , Winter Springs, FL 32708 The fax number is: (407) 327-6652.

How do I get a background check done for an employer?
The Winter Springs Police Department can only provide information regarding incidents that have occurred in the city. Should a more in-depth check be required, please contact the Florida Department of Law Enforcement, Public Records Section, (850) 410-8109. Information is also available online at their website on the Internet. The address is www.fdle.state.fl.us

How do I get my fingerprints done?
Fingerprinting is conducted on Fridays in the lobby of the Police Department, 300 Moss Road North, between 2:00 PM and 4:00 PM. There is a two-dollar charge. You must have your own print cards and a picture ID. To expedite the process, please fill out the cards before hand; just do not sign them until the prints are taken.

How do I apply for a position with the Police Department?
Applications are available at Winter Springs City Hall, 1126 East State Road 434 or you may contact Mary Wilson, Employee Relations Coordinator at (407) 327-5962. She will gladly mail you an application if you are not from the immediate area. You may also contact the City of Winter Springs Job Line at (407) 327-7595 to see what positions are available. Remember, if you are applying for a Police Officer position you must be certified in the State of Florida to be employed. The Winter Springs Police Department is an equal opportunity employer. You may also contact Lt. Robin Bernosky, Internal Affairs Unit at (407) 327-7958.

How do I start or become part of a Neighborhood Watch group in my area?
You can contact Cpl. Allison Swain, Community Relations Officer at (407) 327-7955. She can provide you with information regarding a specific group or with how to start one in your neighborhood. She can also provide you with information on securing your home or business against becoming a victim of crime.

Why do I see so many patrol vehicles in front of houses instead of out on the streets patrolling our neighborhoods?
The Winter Springs Police Department allows its members who live within the city limits to take their patrol vehicles home. This increases our visibility on the streets of our city thereby reducing crime. Studies also show that a vehicle that is assigned to one person remains cleaner, better maintained reduce the maintenance costs and increase the vehicles life within the Department, reducing the replacement costs.

What can be done about the cars speeding on my street?
Call Lieutenant Ron Cox, Directed Enforcement Division at (407) 327-7550. Your complaint will be received and every effort will be made to monitor the traffic on your street. It is helpful if officers may use your driveway to park on.

Who do I contact to contest a traffic citation?
If you feel that you were issued a traffic citation unjustly or due to circumstances beyond your control and you wish to contest it, you may contact the Traffic Violations Bureau at the Seminole County Courthouse, 101 Bush Blvd, Sanford, Florida. Their telephone number is (407) 665-6650

When does the police department do finger printing and what is the cost?
We fingerprint each Friday from 2:00pm until 4:00pm, the cost is $2.00 per card and you must supply your own fingerprint card.

Does the police department do house checks while the residents are away on vacation?
Yes. You will need to come to the police department and fill out a residential house check request and we will check your residence while you are away and contact you if there is any problem.

How does one get a background check done?
The police department will do a local background check for the residents that live in winter springs. If in depth information is required the person would need to contact Florida Department of Law Enforcement (FDLE) themselves. There is a cost of $15.00 for each request, the address is: FDLE P.O. box 1489 Tallahassee, FL, 32302 attn: USB public records You will need to include full name, including maiden name and any alias, if applicable, date of birth, race, sex and social security number. It will take approximately five working days to process the request.

How can I get a copy of a police/accident report and when can I pick it up?
The records department is open Monday through Friday 8:00am to 5:00pm. You will need to come to 300 North Moss Road and the charge is $.15 cents for single sided and $.20 for double sided copies. Please allow at least 24 to 48 hours before coming in to pick up a copy of your police/accident report. It is always best to call in advance to see if the report is ready to be released. Please have the date, case number and location of the incident.

Do you have a program to call and check on senior citizens in the city?
Yes, our seniors program is called "are you ok". The resident will need to fill out a form that would include any information for emergency contact, medicines, doctors and hospitals. They also choose the time of day they wish to be called.

I'm moving into a certain neighborhood in winter springs, can you tell me what types of crimes have been reported for that area?
Yes. We ask that you allow at least 72 hours for the results of your request.

I have property that was picked up by the police, how can I get it returned to me?
Call the police department during the hours of 8:00am to 5:00pm M-F at 407-327-1000 and set an appointment with the property officer.

Where can I pay my traffic ticket?
Seminole County Court House M-F 8:00am to 5:00pm, 101 Bush Blvd, Sanford, FL, 32771, 407-665-6650. Seminole county east branch at Wilshire plaza, 859 E. Semoran blvd, Casselberry, FL, 32707 8:30am to 5:00pm M-F  407-830-7337. Seminole county west branch at Oak Groves Shoppes, 995 SR. 434, Altamonte springs, FL, 32714, 8:30am to 5:00pm 407-862-5373.