ePlans ProjectDox FAQs
Frequently Asked Questions
No, the system operates on a internet browser web based format, the only necessary software needed is for viewing files and is provided free of charge.
Yes. You must use a computer with internet access for ePlans ProjectDox. You will also need a valid email address to interact with the notifications sent from ePlans ProjectDox.
You can use the "Forgot Your Password?" link on the ePlans ProjectDox login screen. The system will ask you for your account email address, Last Name, and First Name, then prompt to answer your security questions.
Go to the ePlans ProjectDox portion of our website under "Community Development". Select the ePlans New User Setup button and choose your computer's operating system. The site will give you step by step instructions.
Scanning Documents (excluding the permit application)
Scanning any size Building Plans or Drawings (Limit maximum size 11 x 17)
ePlans ProjectDox is a web based Electronic Plan Review solution that allows plans for Building Permits and Development Projects to be submitted electronically, replacing the traditional paper-based review method. ePlans ProjectDox will reduce the plan review cycle time, reduce costs (Paper, Ink, Gasoline), reduce trips back and forth for revisions, and it supports green initiatives.
After you submit an application for a permit and it meets approval. An ePlans Coordinator will e-mail you the invitation and the temporary password to begin using ePlans.