Utility Division

water treatment pumps
Potable (Drinking) Water

The City of Winter Springs serves 33,430 residents with an average of 3.89 million gallons of water each day through 14,006 active potable water connections. We have 244 miles of potable water lines transporting water from 3 water treatment plants to homes and businesses throughout the City.

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water tank
Reclaimed Water

Reclaimed Water: There are 24 miles of force mains, 112 miles of gravity mains, and 43 lift stations that transport wastewater from homes and business to 2 wastewater treatment facilities in the City. There are currently 1,711 reclaimed water connections.

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Water Treatment Plant Photo
Annual Drinking Water Reports

We are pleased to provide you with our Annual Drinking Water Quality Reports. We want to keep you informed about the water quality and excellent services we have delivered to you. Our goal is and always has been to provide you with a safe and dependable supply of drinking water. The City's water is obtained from the Floridan Aquifer and is chlorinated for disinfection, public health, and safety.

If you have any questions about these reports or your water utility, please contact the Utilities Customer Service at 407-327-1800.

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Frequently Asked Questions

When I take the aerators off my sink, they are black. What's wrong with the water?

These residues are not the result of poor water quality, but rather indicate the presence of naturally occurring fungi, possibly in combination with bacteria, which are common and are generally harmless. Fungal spores can enter your house through open windows and doors, on your pet, and on your own hair and clothing. The spores that find a moist environment will be more likely to thrive. A constantly damp surface where the water stands long enough to lose its residual chlorine will serve as a prime growth media. Periodically remove and soak your sink aerators in a dilute bleach solution, using an old toothbrush to scrub them.

Category: Public Works
Why does my water smell?

Drinking water odors can occur for various reasons:
  
If you have been away from your home for an extended period, the water sitting in the plumbing lines may have developed a stagnant odor.
 
Flush the lines for 2-3 minutes before use to eliminate any odorous water.
  
If you have a point of entry water filtration system for your home, it will remove most or all of the chlorine from the water. Water from the Floridan Aquifer is often high in hydrogen sulfide. Chlorine counteracts this odor, but when the chlorine is removed, the odor becomes apparent.
 

Category: Public Works
Why does my water taste and smell like chlorine?

Chlorine is used to disinfect the water. While groundwater is fairly clean and free of contaminants, the chlorine ensures that any bacteria that may enter the utility system, such as during water line repairs, are eliminated.

Category: Public Works
Why does reclaimed water smell and cause orange stains on the sidewalk?

A sulfurous smell and orange stains on sidewalks and buildings comes from the water drawn from a shallow irrigation well; not reclaimed water. The groundwater is naturally high in hydrogen sulfide, which produces a rotten egg smell, and high in iron, which produces the orange stains. Reclaimed water does not contain high levels of either of these substances.

Category: Public Works
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